Contact & Request Service

Request Medical Courier Service

LET'S GET YOUR SERVICE SET UP

Tell us about your facility and transport needs. Our clinical accounts team responds within 2 hours on business days.

First Name *

Last Name *

Email *

Phone *

Facility / Organization Name *

Facility Type

Primary Transport Need

Approx. Weekly Transport Volume

Message / Additional Requirements

For immediate STAT service, please call (209) 555-0911 directly.

🚨

Emergency Dispatch

(209) 555-0911

24/7 · STAT response under 15 minutes

📞

Main Office

(209) 555-0100

Mon–Fri 7AM–7PM, Sat 8AM–4PM

✉️

Clinical Accounts

accounts@medroute.com

Contract inquiries · 2-hour response

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HIPAA / Compliance

compliance@medroute.com

BAA requests · audit inquiries

MedRoute Central Valley Operations

Merced, CA 95341 · Serving Central Valley Healthcare

Mon – Fri7:00 AM – 7:00 PM

Saturday8:00 AM – 4:00 PM

SundayOn-call only

Emergency / STAT24 / 7 / 365

✓ Certifications Held

✓ HIPAA Compliant

✓ CAP Certified

✓ AABB Standards

✓ OSHA BBP

✓ IATA Dangerous Goods

✓ DEA Compliant

FAQ

CLINICAL QUESTIONS ANSWERED

Still have questions? Our clinical accounts team is ready to help.

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Yes. We execute a signed BAA with every healthcare client before transport services begin. Our BAA is compliant with 45 CFR §164.308 and covers all transport staff, systems, and documentation.

STAT orders are dispatched in under 15 minutes, 24 hours a day, 365 days a year. Call (209) 555-0911 for immediate dispatch. Drivers are CAP-trained and carry all necessary transport supplies.

We support ambient (15–25°C), refrigerated (2–8°C), and frozen transport (-20°C). Continuous data loggers record temperature every 60 seconds, and automated alerts notify dispatch of any excursion.

Yes. All drivers complete OSHA Bloodborne Pathogen training (29 CFR 1910.1030) annually, are certified in proper PPE use, spill containment, and are vaccinated for Hepatitis B.

Yes. We offer HL7 and FHIR-compatible integrations for LIS and EMR platforms including Epic, Cerner, LabDAQ, and others. Contact our technical team for a custom integration assessment.

We primarily serve the Central Valley (Merced, Fresno, Modesto, Stockton, Visalia, Bakersfield), with regional coverage across Northern and Southern California. Contact us for specific route availability.

LET'S GET YOUR SERVICE SET UP

CLINICAL QUESTIONS ANSWERED

FIRST PICKUP WITHIN 24 HOURS.